Products & Services

Hexagon's systems are designed for measurement in one, two or three dimensions, as well as positioning and updating of objects. The systems consist of core technologies common to each instrument, under a generally coordinated development and production system.

In-house production
Production is coordinated in order to utilise both skills and scale advantages. Each of Hexagon's measurement systems is produced in world-class facilities in order to assure that they are able to meet the highest demands in terms of precision and quality. Hexagon has R&D units and production facilities in approximately 20 countries. Hexagon purchases components from carefully chosen and highly regarded subsuppliers throughout the world. Several of these are subsidiaries of the Hexagon Group. Purchasing is centrally coordinated to minimise costs, ensure quality and eliminate bottlenecks in the supply of components. At the Hexagon production facilities, components are assembled into complete measurement systems and proprietary software integrated into the systems.

Broad distribution
Geosystem's products are sold mainly through a worldwide network of distributors. Hexagon Metrology's products are primarily sold through an in-house sales organisation, with some 50 local demonstration and service centres throughout the world. It is here that Hexagon's staff demonstrate the products and customers are offered the chance to personally carry out their own test measurements. Because measurement systems often involve significant investment costs for customers, it is of vital importance for both Hexagon and the customer to establish close relationships for continued service and future upgrades.

High service standards
Support and service are an integrated strategic component to Hexagon's customer offerings. High-quality technical support is crucial to achieving maximal productivity in measurement instruments and systems. As a complement to its product portfolio, Hexagon offers a complete range of after-sales services. Services can vary from regular routine maintenance such as calibration, supply of reserve parts, upgrades and equipment repairs, to added-value offerings such as contract measuring of customer components, temporary outsourced personnel, custom programming of equipment or adaptation and integrated automatisation with Hexagon's software. There is currently a growing demand for long-term contracts for Hexagon's software, in which customers subscribe to regular software updates.